Order
processing
You can use your MasterCard, Visa, American Express or Discover
credit card to order from our web site. Credit card information is received
via the proven safe and secure SSL encrypted connection. Orders placed
on our web site are completely secure. On the order form you must provide
us with valid credit card information including billing name and address,
type of credit card, card number and expiration date.
If you have questions about your order call us toll free at 1-800-533-8573
or e-mail to help@pacificcallas.com.
Delivery
method
Your order will be delivered by United States Postal Service (USPS)
Priority Mail, so please be sure to give us a physical street address
for your shipping address in addition to your credit card billing address.
Expedited delivery is not available at this time.
Delivery
Time
Average delivery time for USPS Priority mail is between 2-5 business
days.
Shipping
charges
The rate is determined by number of bulbs ordered as shown in the chart
below.
Shipping & Handling Price per bulb
Up to 50 bulbs………….......…
$8.10
50-100 bulbs......…………….....$16.20
101-150 bulbs........……………$24.30
over 150 bulbs…....................…$40.50
Shipping dates
Please choose your appropriate shipping date from the drop-down menu
on each variety page. Orders with multiple shipdates chosen will ship
on the earliest possible shipdate or when all varieties ordered are
available for shipment. For questions or if you desire a specific shipdate,
please call or email us and we will try our best to accomodate your
specific shipping needs.
Product
availability
Most calla lily bulb varieties on this site are in stock and available.
All exceptions are clearly marked. Some varieties are carried on a seasonal
basis and may be temporarily unavailable.
International
orders
Unfortunately, because many of our products are restricted by customs
regulations and shipping requirements, we can only ship our calla lily
bulbs to addresses in the United States.
Return policy
We take great pride in delivering your order in the best possible condition.
If you are dissatisfied, please let us know so that we may correct the
problem. Orders returned in original packaging within ten (10) working
days will be promptly refunded. If for any reason your order is not
received in satisfactory condition, we will replace it free to charge.
Pledge
of quality
Order with complete confidence from Pacific Callas. We select and ship
only the finest quality calla lily bulbs. We pack them carefully to
ensure that they arrive safely and on time.
If you are not pleased with your purchase,
send an email or call our 800 number and we will be happy to help you.
Your order is important to us, and we want you, the customer, to be
completely satisfied.
Questions
and comments
Whether you want more information about a specific variety, or have
a question about your order, we will be happy to assist you. You may
contact us via e-mail, phone, or regular mail. We also welcome your
comments.
Toll Free Phone: 1-800-533-8573
E-mail: help@pacificcallas.com
Mailing Address: Pacific Callas, 23367 W. Park Colombo, Calabasas, CA
91302 |